RESPONSIVENESS DRIVES EVERYTHING
In a world of DoorDash and Alexa, customers expect their lives to be on-demand and friction-free. Nobody wants to wait – least of all when expecting an update.
Numa reinvents how your Service Advisors and BDC staff keep up with calls and messaging, making heroes out of managers and spreading AI superpowers throughout your teams.
525% FASTER SERVICE EXPERIENCE
INCREASED RO $$ AND CSI SCORES
Tighter communication between Advisors and customers means more lucrative approvals, quicker turnarounds, and happier customers.
"If we’re able to get a quick response and get moving on the repair sooner, it helps tremendously"
“Numa has been a great tool. It helps us on CSI surveys. It helps us in the service lane. Numa is knocking it out of the park.”
CORY OLDFATHER, SERVICE MANAGER, ROYAL NISSAN
"Within a week my advisors were saying, ‘This is exactly what we need. We have to have this.’”
ROBERT MIGLIACCIO, PARTS & SERVICE DIRECTOR, KELLY BUICK GMC
BUILT FOR RESPONSIVENESS
NEVER LEAVE A CUSTOMER HANGING
While your Advisors are busy, the clock is ticking. Even BDCs miss 27% of customer calls. Numa makes sure you miss nothing.
"With Numa, nothing gets past us"
REDUCE BDC COSTS BY 22%
AND IMPROVE EFFICIENCY
Keep status updates out of the BDC, encourage online appointment booking, and improve handoffs between teams – for a leaner, smarter Service BDC.
START USING THE SOFTWARE IN 15 MIN
TRAIN 7 SERVICE ADVISORS IN 7 MIN
15 minute setup with no migrations or downtime. The consumer-like app experience works alongside your existing systems and needs just 7 minutes to learn.
“One of the smoothest software launches I’ve ever had"
"So easy to use that it almost seems too good to be true."
"Both the software and the customer service team are top notch! It is a game changer."
Based Silicon Valley, Numa is backed by investors that include Google and DFJ (lead investor in Tesla).